The Right Computer Support Specialist

The AE Technology Group, headquartered on Long Island in New York, put out a great article today worth a read. The topic? Picking the Right IT Support and Solutions Provider for Small Medium Business.

There are literally thousands of managed service providers around the globe, how do you know which one is right for your business? As a business owner or executive it is important to understand what your business really needs in terms of technology.

The article from AE Tech explains this in detail, along with how to find, and eventually work with, the perfect computer support specialist.

They reference a quote from design and technology blogger Blue Derkin that asks a few of the right questions:

“When my site, for some unknown reason, goes down, can I call up and get a real, live person on the phone? And, more than that, can they find out what’s wrong and fix it, or at least tell me what I need to do to get my site back online? Before going with a host look into their reputation for customer support. See what kinds of different ways you can contact them when you need support – email, toll-free phone, chat, and so on. Are they staffed 24/7? Do they outsource support?”

Check out the article and, if your business is in Manhattan, Long Island, or anywhere in the tri-state area, give AE Technology Group a call for more info (877) 771-AETG