All About Computer Support Specialist and Systems Administrator Careers

Computers play an always-increasing roll in just about every aspect of our daily lives. Anyone who has used a computer has occasionally encountered technical errors or problems, and those with the knowledge and skills to fix those problems are extremely valuable in settings like schools and offices.

The demand for IT roles like computer support specialists and systems administrators has been going up sharply, so pursuing a career in one of these fields is a smart move. Computer support specialists offer technical support for those using computers, like answering questions and troubleshooting problems. A systems administrator is usually hired by a company to set up and supervise the use of a network (a local area network or LAN, or an internet system. In addition, like computer support specialists, they often provide ongoing support and troubleshoot any problems in the network.

Computer support specialists and systems administrators can work for a wide variety of businesses, because technical support is such an essential component of many companies. They can choose to work in schools or universities, hospitals, and small and large companies. Most computer support specialists and systems administrators spend their days in an office environment, working closely with other employees.

While there is no specific education required for these fields, a degree in computer science or information technology can be helpful. Certifications in certain types of software are also available and can boost your chances of getting a job in the field. Overall, you’ll need an aptitude for problem-solving, analyzing, and you’ll need to be able to communicate confidently and clearly with coworkers.